Refund Policy

Last updated: September 19, 2026

CLOSEKIT is a digital product delivered electronically after successful payment. Because the product consists of downloadable digital files, purchases are generally non-refundable once access to the product has been provided.

1. Digital Product

CLOSEKIT is delivered digitally. After payment verification, customers receive access to the purchased product files through the delivery system and/or purchase email.

2. Refund Requests

Refund requests may be considered where there is a genuine technical problem that prevents the customer from accessing the purchased product and the issue cannot reasonably be resolved.

3. Duplicate Payments

If you believe you were charged more than once for the same purchase, contact us with the relevant payment details. Duplicate payments may be reviewed and, where verified, refunded.

4. Access Problems

If you paid successfully but cannot access your CLOSEKIT files, contact us at hello@closekitsale.in. Please include the email address used during checkout and your payment reference where available.

5. Contact

For refund or access-related questions, email hello@closekitsale.in.